Apple Single Sign-On

Artists can use Apple Single Sign-On (SSO) to link their UM account directly to their Apple account - creating an easier sign-on experience!

For our website and iOS apps, we’re adding new capabilities:

1. New users can create a UnitedMasters account using their Apple login.
2. Existing users can enable (and disable) Apple SSO as needed.

Below are some common questions regarding Apple SSO and how it will integrate into your UM experience.

What is Apple SSO?

If you’ve ever seen the button that says “Sign up with Apple” or “Sign in with Apple,” then you’ve seen Apple Single Sign-on (SSO).

In short, Apple SSO is a way for users to create an account on various services and apps using their Apple log-in, which provides an easier, more secure way to log in.

For a primer on what SSO is, check out this overview from Apple.

Who is eligible for Apple SSO?

At this time, Apple SSO is available for artists on Web and iOS. Android support should be coming soon!

Can existing users use Apple SSO? How would I enable that?

Yes! Existing users can enable Apple SSO using one of the methods detailed in the answer below.

If the current email address on your account is registered as an Apple ID, you can tap either 'Sign in with Apple' or 'Sign up with Apple' the next time you log in.

If there's an existing account with the email attached to the Apple ID, you'll be prompted to enable Apple SSO. If you accept, your account is now SSO-enabled, and you must log in using SSO going forward.

You can also access the settings while logged into UM, then access the 'Account' section, and tap on the 'Sign in with Apple' button.

How do I disable Apple SSO on an existing account?

In the UnitedMasters app, go to Settings > Account, and tap on the remove SSO button.

If Apple SSO is enabled, can I log in using my email and password?

No - once Apple SSO is enabled for an account, the you must use Apple SSO to log in.

Do I have to verify my email address when using Apple SSO?

No! You're being authenticated through a third party, so your email will be verified.

Are Apple SSO users required to enroll in multi-factor authentication (MFA)?

Apple's login flow uses MFA automatically - so you'll no longer be able to enroll in MFA through UnitedMasters.

Where’s the option to sign in with Google?

While it’s not available yet, our team is working on this, and it should be available soon!

What if I lose access to or forget my Apple password?

You'll need to reset your password with Apple.

Can I change my UnitedMasters email address if I'm using Apple SSO?

This will require some help from our team - if you're using Apple SSO and need to change your email, please reach out and we'll be happy to help.

I logged in using Apple SSO, and my account is empty and it says I’m a Debut user. What happened?

It's likely that the email connected to your Apple account is different than the email connected to your UnitedMasters account, which resulted in a new UM account being created. In this instance, there are a few options:

1. If you'd like to update your account email to match your Apple email, reach out to our team and we can assist with getting your account email changed.
2. You can disable Apple SSO using the above instructions, and continue logging in with your username and password connected to the account.

Can I use Apple's 'Hide My Email' feature for my UnitedMasters account?

You're only able to use 'Hide My Email' if you are creating a new UnitedMasters account - not if you are attempting to link an existing account.

The reason for this Apple effectively creates a new email address when you use 'Hide My Email'. The email that is created by this action will be seen by our system as a distinct email address, since it appears that way to us. So, a new account will be created,

I’m a user with Hide My Email enabled, and I’m not receiving any transactional email receipts. Why?

Check to make sure that email forwarding is enabled in Apple Settings under UnitedMasters. You can do this with the following path:

Settings > Profile > Sign in with Apple > UnitedMasters > Manage Hide My Email > Toggle “Forward to” On